Shipping Policy
Shipping Policy for Kundalam
At Kundalam, we strive to ensure your jewellery is delivered safely and promptly. Please review our shipping policy below for more details.
Shipping Locations
We currently ship within [India/International – please specify]. Kindly ensure that a valid shipping address is provided at checkout.
Shipping Costs
- Standard shipping charges are calculated based on your location and the total weight of your order.
- The exact shipping fee will be displayed during the checkout process.
- Free Shipping: Available for orders above a specified value.
Processing Time
- Orders are processed within 2-3 business days.
- For customized or personalized jewellery, processing times may be longer. This will be communicated during the order confirmation process.
Delivery Time
- Within India: Estimated delivery is 5-7 business days.
- International Orders: Estimated delivery is 10-15 business days.
Delivery timelines may vary based on your location and unforeseen delays by the courier service.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with your tracking number. Use this to monitor your shipment in real time.
Customs and Import Duties
For international shipments, customs and import duties may apply upon reaching the destination country. Any additional charges for customs clearance are the buyer’s responsibility.
Lost or Damaged Shipments
In case your package is lost or damaged during transit, please contact us immediately at kundalamneha@gmail.com. Our team will assist you in resolving the issue.